Stubhub is a huge online ticket marketplace and you have a very good chance of finding the tickets you want using this website. What stops the person that i bought the tickets from using them also. Instant download tickets are actually our most popular form of delivery as it is the fastest way to get your tickets and is also the least expensive to deliver. Lets say you buy an instant download, you print the pdf, and the seller also prints the pdf of the ticket he sold to you via stubhub and decides to use those tickets. Stubhub electronic delivery and not instant download. Watch this 42second video below to learn how seatgeek can help you make ticket buying suck less. I have bought on stubhub as well as sold on stubhub 1020 times without issue. Stubhub is an american ticket exchange and resale company. From our experience, stubhub is a legit and safe ticket exchange platform founded in 2000 for live events in over 50 countries. Yes, you will pay more, but you know the tickets will be legit. Download our app to manage your tickets all in one place. Scott cutler president of stubhub and general manager of ebay tickets. Stubhub is the worlds largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries.
To avoid this problem, always try to get your tickets through instant download if you can. Learn how stubhub keeps you safe, and what you can do to keep yourself. Stubhubs mobile and tablet applications have undergone a significant update to customize the process of purchasing event tickets even more, including adding a personalization algorithm to. It is in a different city in a state 850 miles from where i live. Mobile entry is the easiest and safest way to access tickets to your events. I am afraid that i paid a lot of money for these tickets and i go there and they reject the tickets because i suppose the other person who originally bought the tickets got there before me. When purchasing these types of tickets, the tickets have actually already been sent to our internal system by the seller, so your tickets are ready for you to download directly from. If youd like to sell your tickets through stubhub using the instant download feature, please use this link from our website to guide you through the process. Email tickets, sometimes called etickets, are an ecofriendly alternative to traditional hard stock paper tickets. Both email delivery and instant download tickets are delivered via email in a pdf format and can be viewed using adobe reader. I have been a customer of stubhub for about 10 years. Tap the messaging apps button, tap the app browser button, then add the stubhub app. Stubhub will not be able to send you a link to download your tickets until the seller has the tickets and has provided them to us to give you.
They tried to start out their marketing as an alternative to ticket purchases without all the ticketmaster bs fees. Thank you for taking the time to share your experience. Instant download means that your ticket is already ready for you to download within a few minutes of making your purchase. Plus, buyers prefer the instant download option because they get their tickets within minutes. From there when the tickets sell and you print them off the other actual stubs from owner become null and void. Electronic download tickets have a specific date by which the seller expects to get. The pin may remain the same but a new barcode is printed. Used stub hub many times buying and selling, no issues. Stubhub is changing how you buy tickets in australia cnet. For a detailed breakdown of when listings expire by delivery method, read about stubhub delivery methods. Instant download may increase your chances of selling your tickets, because your tickets can stay listed longer. Recently i purchased 9 tickets instant download to a boston red sox spring training game feb 29.
Open your ticketmaster app or visit ticketmaster using your mobile internet. I have listed my tickets as a pdf created from my original instant download purchase,is that ok. Is stubhub legit and is it safe to buy tickets from. For other events where sellers are delivering electronic tickets or paper tickets, there is. Stubhub was one of the first ticket resellers to operate online. The electronically register the tickets with stubhub. Essentially its two primary offerings are a marketplace for secondary tickets and its guarantee that the tickets will be legit. To sign in to the teams account, select the account manager tab or ticket icon in the app. We enable experienceseekers to buy and sell tickets whenever and wherever they are through our desktop and mobile experiences. You should be able to print instant dowload labeled tickets shortly after purchasing them.
Its not hard for people to make fake tickets that look legit. Leadership has been an area of focus for stubhub and were seeing progress, especially through our manager forum program. They are verified by stubhub as official pin number of through the box office which they team sells through. Listing on stubhub is as easy as 123 just sign in to the app or on your mobile browser, tell us what tickets youre selling, and set your price. Stubhub also ranks 18th among concert tickets sites. Or if you want to list tickets for multiple events at once season tickets, go to stubhubs. A roadmap for global expansion is bringing the online ticket marketplace down under, and hopefully it will bring ticket prices down with it. Stubhub revamps apps with enhanced mobile ticketing. When you buy instant download or electronic tickets on stubhub, its important to print the pdf files to scan them at the venue. Whats the difference between instant download and electronic. What are email delivery and instant download tickets. While the expected delivery date is close to the event, rest assured that this is the latest date by which your seller can get those tickets to you. I bought 2 tickets to a concert that is in chicago in august.
Stubhub is changing how you buy tickets in australia. I purchased tickets to an event that has been postponed to a year from now. Stubhub doesnt verify any nonintegrated inventory before the purchase is made. The difference between electronic and instant download tickets. Electronic tickets will be available to download by end of day on the. When you have a buyer, well give you the added benefit of providing instructions on how to deliver the tickets to them. Difference between electronic and instant download on stubhub. Our work is far from done, but we are on the path, providing regular feedback and working with developing leaders on actionable change plans.
As highlighted above, the stubhub website is split into three main categories which are sport, music and theatre. Both instant download and electronic download tickets are delivered electronically to your stubhub account for you to download and print. I picked up the tickets at the stubhub lms and it was super efficient and completely reliable. As soon as your tickets are ready, stubhub will send you an email with info on how to use the stubhub app on your mobile device to view your tickets. If a customer files a rejectedatgate complaint and fills out the paperwork, a case is opened with the claims department. Stubhub offered replacement tickets which were all worse seating for the same price i. This can be important if time is of the essence in buying soldout or otherwise hardtofind tickets, or selling tickets quickly before an event is.
If you have a choice, choose paper tickets that you can download immediately instead. Stubhub is a reliable secondary market for tickets to all events. The team downloader and bulk editing is extremely useful and has saved me so. Stubhub refunded him and now he gets 10% off any purchase as well. Regular electronic delivery may not yet be available. Luckily, we discovered how you can save up to 25% off with seatgeek. Stubhub reinvented the ticket marketplace in 2000 and continues to lead it through innovation. The staff was great it took me about 2 minutes to pick them up. I paid for 7 tickets for an nba game for the family while on holiday in the us, and received an email with a link to the tickets that did not work.
After years of growing weary of stubhubs user interface for large sellers, ive decided to make my own makeshift ticket broker pointofsale specifically for use with stubhub. Apart from the contacts, stubhub has a transparent and clear policy including fees. If the tickets arent available for instant download, stubhub will let you know when theyll be ready. If the seller scans his copy of the ticket at gate before you scan yours, thereby invalidating your barcode each barcode can only enter the gate once, then you just call stubhub. But buying tickets from scalpers is far from reliable. When you want to list tickets for multiple events at once, the tickets have to be the same seats and venue, and be delivered the same way, either fedex, instant download, or lms. The descriptions of the tickets are accurate, delivery of tickets is as advertised and the prices. Within each you will find a submenu offering various competitions and types of event. I have purchased and sold a lot of tickets through their site without issue. Stubhub blamed ticketmaster for the technical failure. So weve made sure you can shop resale tickets listed by trusted sellers within the.
Weve tried stubhub and its a legit website, but not always reliable. Overall, stubhub s strong points are its popularity, scale, and ease of use for both buyers and sellers. The most common issues with stubhub are around customer service, which is not as good as expected by some customers. Ticketmaster said it was a problem on stubhubs end. It scans the biggest ticket sites to find you the best value all in one reliable place. I used to love stubhub, but i have now been burned. Instant download tickets are available to download within moments of placing the order. How do you use instant download on stub hub as a seller. Yet now any venue that you try to book through stubhub is excessively more expensive than ticketmaster even with their bs fees. Superior performance, scalability, and reliability. Each features a unique barcode that must be scanned for admittance to a venue or event.
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